Shipping policy

SHIPPING AND RISK OF LOSS

Shipment times and Shipping & handling fees are dependent on what you are purchasing and where the item is being sent. We ship and calculate fees in the following ways:

Digital Downloads

Shipping + Handling Fees

  • No shipping or handling fees charged

Online Store Orders

Shipment + Order Cutoff Times

  • We pack + ship your order within 3 business days (excluding weekends + holidays).
  • We currently do not offer same-day shipment

Shipping + Handling Fees

  • Shipping rates are calculated by weight & size using the rates provided to us by USPS and UPS.
  • A small handling fee of $1.00 per transaction is added for all orders

Once we hand off the package to the appropriate carrier (USPS or UPS) any delays caused by the carrier are out of our control. Keep It Simple Paper Crafts is not responsible for covering or crediting any shipping costs when an order is delayed by a carrier.

Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Keep It Simple Paper Crafts has no control over these charges, nor can Keep It Simple Paper Crafts predict what they may be. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

For loss/damage claims, you must notify Keep It Simple Paper Crafts if you believe all or part of your order is missing or damaged. For Online Store Orders, we must be contacted within 14 days of the order.  Please see the returns and exchanges policy for more details.

Replacement of Products or refunds for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification and can take up to 2 weeks. After the investigation, we will adjust your account or issue a refund at our discretion. Repeated claims of undelivered merchandise may result in a block from purchasing on our website.